Terms and Conditions


Here’s some important stuff you should know about our relationship.


Requirements to Use Splice

Here’s some important stuff you should know about our relationship.

As a provider of web site hosting, and other Internet-related services, Splice Digital Media offers its customers (also known as subscribers), and their customers and users, the means to acquire and circulate a wealth of public, private, commercial, and non-commercial information. Splice Digital media (also known as Splice) respects that the Internet provides a forum for free and open discussion and circulation of information, however, when there are competing interests at issue, Splice reserves the right to take certain preventative or corrective actions. In order to protect these competing interests, Splice has developed an Acceptable Use Policy, which supplements and explains certain terms of each customer’s respective service agreement and is intended as a guide to the customer’s rights and obligations when utilizing Splice’s services. These acceptable terms and conditions will be revised from time to time. A customer’s use of Splice’s services after changes to the terms and conditions are posted on Splice’s web site, www.splicedigitalmedia.com, will constitute the customer’s acceptance of any new or additional terms of the acceptable terms and conditions that result from those changes.

One important aspect of the Internet is that no one party owns or controls it. This fact accounts for much of the Internet’s openness and value, but it also places a high premium on the judgment and responsibility of those who use the Internet, both in the information they acquire and in the information they disseminate to others. When subscribers obtain information through the Internet, they must keep in mind that Splice cannot monitor, verify, warrant, or vouch for the accuracy and quality of the information that subscribers may acquire. For this reason, the subscriber must exercise his or her best judgment in relying on information obtained from the Internet, and also should be aware that some material posted to the Internet is sexually explicit or otherwise offensive. Because Splice cannot monitor or censor the Internet, and will not attempt to do so, Splice cannot accept any responsibility for injury to its subscribers that results from inaccurate, unsuitable, offensive, or illegal Internet communications.

When subscribers disseminate information through the Internet, they also must keep in mind that Slice does not review, edit, censor, or take responsibility for any information its subscribers may create. When users place information on the Internet, they have the same liability as other authors for copyright infringement, defamation, and other harmful speech. Also, because the information they create is carried over Splice’s network and may reach a large number of people, including both subscribers and nonsubscribers of Splice, subscribers’ postings to the Internet may affect other subscribers and may harm Splice’s goodwill, business reputation, and operations. For these reasons, subscribers violate Splice policy and the service agreement when they, their customers, affiliates, or subsidiaries engage in the following prohibited activities:

Spamming — Sending unsolicited bulk and/or commercial messages over the Internet (known as “spamming”). It is not only harmful because of its negative impact on consumer attitudes toward Splice, but also because it can overload Splice’s network and disrupt service to Splice’s subscribers. Also, maintaining an open SMTP relay is prohibited. When a complaint is received, Splice has the discretion to determine from all of the evidence whether the email recipients were from an “opt-in” email list.

Intellectual Property Violations — Engaging in any activity that infringes or misappropriates the intellectual property rights of others, including copyrights, trademarks, service marks, trade secrets, software piracy, and patents held by individuals, corporations, or other entities. Also, engaging in activity that violates privacy, publicity, or other personal rights of others. Splice is required by law to remove or block access to customer content upon receipt of a proper notice of copyright infringement. It is also Splice’s policy to terminate the privileges of customers who commit repeat violations of copyright laws.
Obscene Speech or Materials — Using Splice’s network to advertise, transmit, store, post, display, or otherwise make available pornography or obscene speech or material. Also, Splice is required by law to notify law enforcement agencies when it becomes aware of the presence of child pornography on or being transmitted through Splice’s network.

Defamatory or Abusive Language — Using Splice’s network as a means to transmit or post defamatory, harassing, abusive, or threatening language.
Forging of Headers — Forging or misrepresenting message headers, whether in whole or in part, to mask the originator of the message.Illegal or Unauthorized Access to Other Computers or Networks — Accessing illegally or without authorization computers, accounts, or networks belonging to another party, or attempting to penetrate security measures of another individual’s system (often known as “hacking”). Also, any activity that might be used as a precursor to an attempted system penetration (i.e. port scan, stealth scan, or other information gathering activity).

Distribution of Internet Viruses, Worms, Trojan Horses, or Other Destructive Activities — Distributing information regarding the creation of and sending Internet viruses, worms, Trojan horses, pinging, flooding, mail bombing, or denial of service attacks. Also, activities that disrupt the use of or interfere with the ability of others to effectively use the network or any connected network, system, service, or equipment.

Facilitating a Violation of this terms and conditions — Advertising, transmitting, or otherwise making available any software, program, product, or service that is designed to violate these terms and conditions, which includes the facilitation of the means to spam, initiation of pinging, flooding, mail bombing, denial of service attacks, and piracy of software.

Export Control Violations — Exporting encryption software over the Internet or otherwise, to points outside the United States.
Usenet Groups — Splice reserves the right not to accept postings from newsgroups where we have actual knowledge that the content of the newsgroup violates our policy.

Other Illegal Activities — Engaging in activities that are determined to be illegal, including advertising, transmitting, or otherwise making available ponzi schemes, pyramid schemes, fraudulently charging credit cards, and pirating software.
Other Activities — Engaging in activities, whether lawful or unlawful, that Splice determines to be harmful to its subscribers, operations, reputation, goodwill, or customer relations.

As we have pointed out, the responsibility for avoiding the harmful activities just described rests primarily with the subscriber. Splice will not, as an ordinary practice, monitor the communications of its subscribers to ensure that they comply with Splice policy or applicable law. When Splice becomes aware of harmful activities, however, it may take any action to stop the harmful activity, including but not limited to, removing information, shutting down a web site, implementing screening software designed to block offending transmissions, denying access to the Internet, or take any other action it deems appropriate.

Splice reserve the right to from time to time audit the campaigns and material Customers are distributing through Splice Network. If reviewed material is deemed to not meet the standards set forth in this agreement, Splice will request the Customer make changes to bring the campaign and material into compliance. If Customer fails to make the necessary changes Splice is authorized to remove the campaign, materials or terminate this agreement immediately, without liability to Splice.

Customer shall comply with the CAN-SPAM Act or other applicable International SPAM laws for all campaigns, if Customer’s Affiliates are sending emails, then the Affiliate must comply with the CAN-SPAM Act and other applicable International SPAM laws when sending such emails with Splice code in the email. If partner or Affiliates are not in compliance as determined by Splice, Splice reserves the right to terminate this agreement immediately, without liability to Splice. Splice does not permit non-compliance with the Federal CAN-SPAM Act or other international laws governing SPAM. If Customer’s domain becomes ‘blacklisted’ and adversely affects Splice and Splice’ ability to serve Customer, Splice will take appropriate steps to assist the Customer in finding a resolution. If the SPAM agency will not remove the Customer’s domain and if a resolution cannot be found by the parties, Customer domain may be required to be removed from Splice’s IP space. If Customer does not remove itself from Splice’s IP space, then Splice reserves the right to terminate the Agreement (and Customer’s use of the Site and/or the Services) immediately, without liability to Spice.

Affiliate Software and Services

Rent, Lease, or Transfer.  Customer shall not and shall not permit any third party to rent, lease, transfer or otherwise utilize rights to the Service or the Software, other than Affiliates as contemplated by these Terms and Conditions. Terms and Conditions.

Appropriate Accounts: Customer shall not and shall not permit any third party to use a single Partner Center account for multiple business entities, unless specifically authorized by Splice in writing. As a Splice customer, you may not sell, assign, or transfer your service or your rights or obligations hereunder without the prior written consent of Splice.

Ownership of Materials: All patents, copyrights, circuit layouts, mask works, trade secrets, and other proprietary rights in or related to the Software are and will remain the exclusive property of Splice, whether or not specifically recognized or perfected under the laws of the jurisdiction in which the Software is used or licensed. Customer will not take any action that jeopardizes Splice’s proprietary rights or acquire any right in the Software or the Confidential Information, as defined herein. Unless otherwise agreed on a case-by-case basis, Splice will own all rights in any copy, translation, modification, adaptation, or derivation of the Software or other items of Confidential Information, including any improvement or development thereof. Customer will obtain, at Splice’s request, the execution of any instrument that may be appropriate to assign these rights to Splice or perfect these rights in Splice’s name.

Appropriate Accounts: Customer shall not and shall not permit any third party to use a single Partner Center account for multiple business entities, unless specifically authorized by Splice in writing. As a Splice customer, you may not sell, assign, or transfer your service or your rights or obligations hereunder without the prior written consent of Splice.

Data Storage and Ownership

Data Storage. The Software and Customer Data will be hosted on Splice servers, unless otherwise agreed by the parties. Splice does not warrant that Customer use of the Services will be error-free or secure. In addition, the security mechanisms implemented by Splice have inherent limitations that are out of the control of Splice, and Customer must determine whether the Services sufficiently meet Customer’s requirements. While Splice shall make every reasonable effort to protect and backup Customer and Splice Data on a regular basis, other than pursuant to the confidentiality obligations with respect to Customer’s Confidential Information under the Agreement, Splice is not responsible for Customer Data residing on Splice servers. Customer is responsible for making and keeping current copies of Affiliates and their related information. Customer is responsible for all use of Affiliates account and confidentiality of Affiliate’s passwords and information.

Customer Data: “Customer Data” consists of the following: (i) information input into the Splice interface by Customer or Affiliate, and (ii) user behavior on Customer’s web site captured by the Splice Service system on the Customer’s behalf. Splice agrees that Customer will own all Customer Data. Splice shall not use the Customer Data except directly in furtherance of the purposes of this Agreement. Splice shall not disclose the Customer Data to any third party unless directed by Customer, unless (a) such disclosure is made by Splice in response to a court order, and provided that Splice has given Customer reasonable notice of such court order, or (b) is in aggregate non-personally identifiable data. Upon Customer’s request, Customer is entitled to, and Splice will provide Customer, at Customer’s expense, all Customer Data, in a format reasonably determined by Splice.

Splice’s Data: Customer Data specifically does not include any information and/or tracking methodologies generated by the Splice system, regardless of whether or not the information or tracking methodology was generated as a result of Customer’s use of the Splice system. All data that is not Customer Data belongs to Splice (collectively “Splice’s Data”). Customer agrees that Splice’s owns all Splice’s Data. Customer shall have a non-exclusive license to use Splice’s Data during the term of the Agreement only as necessary to use the Services.

Term and Termination

Unless otherwise stated in the service agreement, the term of your service shall be annual. Service shall continue at the end of such originally stated term for successive terms of the same length unless you provide Splice with written notice of your intent to cancel or modify your service not less than 30 days prior to the end of the then current term of your service. Splice shall have the right to immediately terminate Customer’s account if any activity by Customer or Customer’s Affiliates is determined by Splice to constitute sending or encouraging SPAM, Adult Content or DDOS. Splice reserves the right to manage and monitor Customer and Affiliate activities through various mechanisms both internal and third party to ensure network and service safety and compliance.

Customer Right to Terminate: Upon written notice to Splice, Customer shall have the right to terminate this Agreement without cause. In such event: (a) Splice shall discontinue its Services with respect to this Agreement, and (b) Splice has a 30 day cancellation policy. Customer shall be obligated to pay Splice for any invoice falling within 30 days of the cancellation date if the contract is Month-to-Month, or for the remainder of the term of the contract, whichever is greater.

Risk Free Trials. If you were given a Risk Free Trial, you may cancel your account anytime in writing within the trial period and receive a full refund of your activation fee and any monthly amounts paid. Your activation fee will be charged at the beginning of you free trial period and your first monthly fee will be charged at the completion of your free trial period.

Termination of Affiliates. Customer will immediately terminate any Affiliate from using Splice after notification from Splice of a violation, or in the case where Customer is in violation, Customer will cease activity that violates this agreement. If activity is instigated by Customer’s Affiliate(s), then Customer has responsibility to work with Affiliate to cease activity and rectify the current issues. Customer understands that maintaining Customer’s network connection is of the utmost importance to Splice, and Customer agrees that if Customer’s Affiliates or Customer jeopardizes Splice’s network connection, and/or jeopardizes Splice’s business in any way, that Customer’s account may be terminated by Splice. Splice will assist Customer in resolving issues with Affiliates prior to terminating Customer’s account. In addition, Splice reserves the right to discontinue the Site login of any Affiliate that violates the CAN-SPAM Act or any other applicable International SPAM laws and to discontinue providing advertisements to such Affiliate, at any time as determined by Splice in its sole discretion. If Splice decides to take such action, Splice shall promptly notify Customer of its decision in writing.

Service Level Agreement, Warranties and Liability

General Warranties. Splice warrants that it owns all rights, title, and interest in and to the Software, or that in the case of any third party software that it has the right to grant a sublicense to use such third party software, that all Software shall substantially conform to the Functional Specifications. Splice further warrants that any Services provided by Plice under this Agreement shall be performed in a workmanlike manner and in accordance with the prevailing professional standards of the software industry. This warranty coverage shall include any modifications made to the Software by Splice. Such warranty shall extend for sixty (60) days from acceptance and shall survive inspection, test, acceptance, use, and payment.

Operation of Software. Splice does not warrant that the operation of the Software or the operation of the Software Products will be uninterrupted or error free. Remedy. In the event of any breach of the warranties set forth in this Agreement, Splice’s sole and exclusive responsibility, and Customer’s sole and exclusive remedy, shall be for Splice to correct or replace, at no additional charge to Customer, any portion of the Software or Services found to be defective.





Patent and Other Proprietary Rights Indemnification

All information exchanged between the parties is confidential, as more fully set forth below.

Confidential Information. “Confidential Information” means any material, data, or information in whatever form or media of a party to this Agreement that is provided or disclosed to the other, except for any information that is: (a) publicly available or later becomes available other than through a breach of this Agreement; (b) known to the Receiving Party or its employees, agents, or representatives prior to such disclosure or is independently developed by the Receiving Party or its employees, agents, or representatives subsequent to such disclosure; or (c) subsequently lawfully obtained by the Receiving Party or its employees, agents, or representatives from a Third Party without obligations of confidentiality.

Confidential Information shall include the following categories of information whether disclosed orally or not marked as confidential:

Written Deliverables, network configurations, network architecture, Services rendered by Splice to Customer, financial and operational information, and other matters relating to the operation of the parties’ business, including information relating to actual or potential Customers and Customer lists, Customer usage or requirements, business and Customer usage forecasts and projections, accounting, finance or tax information, pricing information, and any information relating to the corporate and/or operational structure of Customer and its Affiliates, Software, Equipment, Deliverables, or Services rendered under the Letter Agreement and any amendments thereto, any information exchanged between the parties pursuant to the Nondisclosure Agreement, and all information and materials relating to Third Party vendors, systems integrators, or consultants of Customer that have provided or that may provide in the future any part of Customer’s information or communications infrastructure to Customer. The party that has received Confidential Information (the “Receiving Party”) shall exercise the same degree of care and protection with respect to the Confidential Information of the party that has disclosed Confidential Information to the Receiving Party (the “Disclosing Party”) that it exercises with respect to its own Confidential Information and shall not directly or indirectly disclose, copy, distribute, republish, or allow any Third Party to have access to any Confidential Information of the Disclosing Party.

Ownership of Intellectual Property: Pre-existing intellectual property and all improvements thereto that Splice uses in connection with performing the Services, providing any Deliverables and performing any other Services hereunder shall remain the sole and exclusive property of Splice.

Any Custom Programming, including all source code and materials developed by Splice, all intermediate and partial versions thereof, as well as all specifications, program materials, flow charts, notes, outlines, and the like created in connection therewith (collectively, “Custom Programming Materials”) shall be the sole and exclusive property of Splice. All written reports, requirements documents (including newly created technical and non-technical data embodied therein), specifications, program materials, flow charts, notes, outlines, and the like that are developed, conceived, originated, prepared, or generated by Splice in connection with Splice’s performance under this Agreement including, without limitation, all copyright, trademark, trade secret, and all other proprietary rights therein and derivative works created therefrom (collectively, “Written Deliverables”), shall be the sole and exclusive property of Splice.

Such ownership of Custom Programming Materials and Written Deliverables shall inure to the benefit of Splice from the date of the conception, creation, or fixation of the Custom Programming Materials and Written Deliverables in a tangible medium of expression, as applicable. Customer agrees to assist Splice in obtaining and enforcing all rights and other legal protections for the Custom Programming Materials and Written Deliverables and to execute any and all documents that Splice may reasonably request in connection therewith, including any copyright assignment document(s). Splice shall ensure that all Custom Programming Materials and Written Deliverables created hereunder (including each page of any document produced) will be marked as follows:

Privileged Information. Splice shall keep and maintain all Privileged Information in strict confidence and shall protect all such Privileged Information from disclosure to third parties without the prior written consent of Customer, and Customer shall keep and maintain all Privileged Information in strict confidence and shall protect all such Privileged Information from disclosure to third parties without the prior written consent of Splice.

Residuals. Splice will not be precluded by this Agreement from rendering services or developing work product that is competitive with, or functionally comparable to, the services rendered and Deliverables provided hereunder. Splice shall not be restricted in its use of ideas, concepts, know-how, methodologies, and techniques acquired or learned in the course of activities hereunder.

The provisions of this Section shall not be construed to alter Splice’s obligations under any nondisclosure agreements between the parties.

Employee/Agent Acknowledgment. Splice and Customer shall not disclose Confidential Information or Privileged Information to any of their employees, agents, or representatives unless and until such employee, agent, or representative has been made aware that his or her obligations under this Agreement are subject to confidentiality.

Survival: The terms of this Article shall survive the expiration or termination of this Agreement.

International Privacy Laws. In addition to the above, if any country where Services are to be rendered under the Agreement has or enacts a data protection-related law that requires the execution of a data export agreement, then Splice shall, upon Customer’s request, execute and cause any subcontractors to execute such supplemental agreement promptly on such terms and conditions as shall be mutually agreed. Non-Competition.

Except as otherwise expressly provided in this Agreement, Customer shall indemnify and defend Splice, its directors, and its officers, and shall hold such parties harmless from and against any and all claims, liabilities, damages and expenses, including reasonable attorneys’ fees, arising from any third party claim in connection with (a) any Customer supplied intellectual property, (b) any Functional Specifications supplied by Customer, or (c) Customer’s transaction of business through the use of any web page, website or service. The provisions of this section shall not apply to any third party loss or damage caused by Splice’s gross negligence or willful misconduct.

Compliance with Laws/ Changes in Laws

Splice and Partner each shall comply with the provision of all applicable federal, state, county and local laws, ordinances, regulations, and codes [as of the date of this Agreement] including, but not limited to, Splice’s and Partner’s obligations as employers with regard to the health, safety, and payment of its employees, and identification and procurement of required permits, certificates, approvals, and inspections in Splice’s and Partner’s performance of this Agreement.

General Indemnity

Indemnity. Subject to the limitations contained in this Agreement, Both parties agree to indemnify and hold each other harmless, from any liabilities, penalties, demands, or claims finally awarded (including the costs, expenses, and reasonable attorney’s fees on account thereof) that may be made by any third party, resulting from the indemnifying party’s gross negligence or willful acts or omissions or those of persons furnished by the indemnifying party, its agents, or subcontractors or resulting from use of the Software, Software Products, and/or Services furnished hereunder.

Customer agrees to defend Splice, at Splice’s request, against any such liability, claim, or demand. Customer agrees to notify Splice promptly of any written claims or demands against the indemnified party for which the indemnifying party is responsible hereunder. The foregoing indemnity shall be in addition to any other indemnity obligations of Splice or Customer set forth in this Agreement.

Assumption of Defense. If the indemnifying party fails to assume the defense of any actual or threatened action covered.

within the earlier of (a) any deadline established by a third party in a written demand or by a court, and (b) thirty (30) days of notice of the claim, the indemnified party may follow such course of action as it reasonably deems necessary to protect its interest and shall be indemnified for all costs reasonably incurred in such course of action.

Obligations that survive termination

The parties recognize and agree that their obligations under this Agreement survive the cancellation, termination, or expiration of this Agreement or the License granted.

Amendments, Modifications, or Supplements

Amendments, modifications, or supplements to this Agreement shall be permitted, provided all such changes shall be in writing signed by the authorized representatives of both parties, and all such changes shall reference this Agreement and identify the specific articles or sections of this Agreement or the particular order that is amended, modified, or supplemented.

Governing law and venue

Governing Law and Venue. The validity, construction, interpretation, and performance of this Agreement shall be governed by and construed in accordance with the domestic laws of the State of Arizona except as to its principals of conflicts of laws and the parties hereto irrevocably submit to the exclusive jurisdiction and venue of the State and Federal Courts of Arizona to resolve any disputes arising hereunder or related hereto. Jurisdiction.

The parties hereto hereby (a) submit to the exclusive jurisdiction of any state or federal court sitting in Arizona for the purpose of any Action arising out of or relating to this Agreement brought by any party hereto, and (b) irrevocably waive, and agree not to assert by way of motion, defense, or otherwise, in any such Action, any claim that it is not subject personally to the jurisdiction of the above-named courts, that its property is exempt or immune from attachment or execution, that the Action is brought in an inconvenient forum, that the venue of the Action is improper, or that this Agreement may not be enforced in or by any of the above-named courts.

Waiver of breach

No waiver of breach or failure to exercise any option, right, or privilege under the terms of this Agreement or any order on any occasion or occasions shall be construed to be a waiver of the same or any other option, right, or privilege on any other occasion.

Waiver of right to jury trial

THE Customer HEREBY UNCONDITIONALLY WAIVES THEIR RESPECTIVE RIGHTS TO A JURY TRIAL OF ANY CLAIM OR CAUSE OF ACTION ARISING DIRECTLY OR INDIRECTLY OUT OF, RELATED TO, OR IN ANY WAY CONNECTED WITH THE PERFORMANCE OR BREACH OF THIS AGREEMENT, AND/OR THE RELATIONSHIP THAT IS BEING ESTABLISHED AMONG THEM. The scope of this waiver is intended to be all encompassing of any and all disputes that may be filed in any court or other tribunal (including, without limitation, contract claims, tort claims, breach of duty claims, and all other common law and statutory claims).

THIS WAIVER IS IRREVOCABLE, MEANING THAT IT MAY NOT BE MODIFIED EITHER ORALLY OR IN WRITING, AND THE WAIVER SHALL APPLY TO ANY SUBSEQUENT AMENDMENTS, RENEWALS, SUPPLEMENTS, OR MODIFICATIONS TO THIS AGREEMENT, AND RELATED DOCUMENTS, OR TO ANY OTHER DOCUMENTS OR AGREEMENTS RELATING TO THIS TRANSACTION OR ANY RELATED TRANSACTION. In the event of litigation, this Agreement may be filed as a written consent to a trial by the court. Each of the parties hereto (a) certifies that no representative, agent, or attorney of any other party has represented, expressly or otherwise, that such other party would not, in the event of litigation, seek to enforce that foregoing waiver, and (b) acknowledges that it and the other parties hereto have been induced to enter into this Agreement, as applicable, by, among other things, the mutual waivers and certifications.

Force Majeure

Splice shall not be responsible for any delay or failure in performance of any part of this Agreement to the extent that such delay or failure is caused by fire, flood, earthquake, explosion, war, embargo, government requirement, civil, or military authority, act of God, terrorism, cyber-terrorism, act or omission of carriers, or other similar causes beyond its control.

If any such an event of force majeure occurs and such event continues for ninety (90) days or more, the party delayed or unable to perform shall give immediate notice to the other party, and the party affected by the other’s delay or inability to perform may elect at its sole discretion to (a) terminate this Agreement upon mutual agreement of the parties; (b) suspend such order for the duration of the condition and obtain or sell elsewhere Software or Services comparable to the Software or Services to have been obtained under this Agreement; or (c) resume performance of such order once the condition ceases with the option of the affected party to extend the period of this Agreement up to the length of time the condition endured. Unless written notice is given within thirty (30) days after the affected party is notified of the condition, option (c) shall be deemed selected.

Covenant of Good Faith

Each Party agrees that, in its respective dealings with the other Party under or in connection with this Agreement, it shall act in good faith.


All notices, demands, or other communications herein provided to be given or that may be given by any party to the other shall be deemed to have been duly given when made in writing and delivered in person, or upon receipt, if deposited in the United States mail, postage prepaid, certified mail, return receipt requested, as follows:

Notices to Customer will be sent to address included in signature document.
Notices to Splice: Splice Digital Media, 9375 E. Shea Blvd, Suite 100, Scottsdale, AZ 85260. Attn: Office Manager.

Background, enumerations, and headings

The “Background,” enumerations, and headings contained in this Agreement are for convenience of reference only and are not intended to have any substantive significance in interpreting this Agreement.

Incorporation of Appendices and Exhibits

Any appendices referred to in this Agreement and attached hereto are integral parts of this Agreement and are incorporated herein by this reference.


If any of the provisions of this Agreement shall be invalid or unenforceable under the laws of the jurisdiction where enforcement is sought whether on the basis of a court decision or of arbitral award applicable to the entire Agreement, such invalidity or unenforceability shall not invalidate or render unenforceable the entire Agreement but rather the entire Agreement shall be construed as if not containing the particular invalid or unenforceable provision or provisions and the rights and obligations of Splice and Customer shall be construed and enforced accordingly.


This Agreement and any Appendix hereto, may be executed simultaneously in two (2) or more counterparts, each of which will be considered an original, but all of which together will constitute one and the same instrument.

Facsimile or Electronic Execution

The parties agree that transmission to the other party of this Agreement with its facsimile signatures or e-signed signatures shall suffice to bind the party transmitting same to this Agreement in the same manner as if an original signature had been delivered. Without limitation of the foregoing, each party who transmits this Agreement with its facsimile signature or e-signed signature covenants to deliver the original thereof to the other party as soon as possible thereafter if requested.

DOS Protection

Upon determination of an incident, Splice will immediately reroute traffic through its mitigation provider.

Patent And Other Proprietary Rights Indemnification

Except as otherwise expressly provided in this Agreement, Partner shall indemnify and defend Splice, its directors, and its officers, and shall hold such parties harmless from and against any and all claims, liabilities, damages and expenses, including reasonable attorneys’ fees, arising from any third party claim in connection with (a) any Partner supplied intellectual property, (b) any Functional Specifications supplied by Partner, or (c) Partner’s transaction of business through the use of any web page, website or service. The provisions of this Section 16 shall not apply to any third party loss or damage caused by Splice’s gross negligence or willful misconduct.


Whenever used in this Agreement, or additions to this Agreement, the following terms shall have the meaning ascribed to them below. Other capitalized terms used in this Agreement are defined in the context in which they are used and shall have the meanings ascribed therein. The terms defined in this Schedule include the plural as well as the singular.

Customer Data shall mean

information input into the Software interface by Customer, and
user behavior on Customer’s web site captured by the Software on the Customer’s behalf, all of which shall be stored on Splice servers.

Affiliate(s) or Affiliate Company shall mean those persons, entities, or companies that sign up with Customer and use Splice Services and/or newsletters in connection with Customer’s business.
Documentation means collectively:

all of the written, printed, electronic, or other format materials published or otherwise made available by Splice that relate to the functional, operational, and/or performance capabilities of the Splice and/or any Software;

all user, operator, system administration, technical, support, and other manuals and all other written, printed, electronic, or other format materials published or otherwise made available by Splice that describe the functional, operational, and/or performance capabilities of the Splice and/or any Software including but not limited to the

Functional Specifications and Software Acceptance Plan;

any other Deliverable that is not Hardware or Software. Documentation shall not include Source Code.

License(s) shall mean any personal, nonexclusive, nontransferable, non-assignable license or licenses for Customer’s internal use only granted by Splice to Customer to use the Software under this Agreement.
Privileged Information shall mean information identified by Customer, Customer, or Splice as privileged.
Services shall mean the work done by Splice in support of the Software, including but not limited to development services, installation services, training, consulting, support, telephone support, and such other services.
Site shall mean a Customer’s computer facility located in one specific geographic location.
Software means the aggregate of the Standard Software and the Custom Software including all physical components that are provided by Splice, including but not limited to, magnetic media, job aids, templates, and other similar devices.

“Source Code” means computer software in the form of source statements for the Software (excluding all Third Party Software) including, without limitation, all software in the form of electronic and printed human-readable, mnemonic or English-like program listings, including printed and on-line descriptions of the design of such software including, without limitation, data definition models, indices, structure tables, system flow charts, program flow charts, defined terms, file layouts, program narratives, global documentation (including global variables) and program listings.

A denial-of-service (DoS) attack is an attempt to make a computer resource unavailable to its intended users. Although the means to, motives for, and targets of a DoS attack may vary, it generally comprises the concerted, malevolent efforts of a person or persons to prevent an Internet site or service from functioning efficiently or at all, temporarily or indefinitely.